Santa Cruz Veterinary Clinic at 5408 South 12th Avenue in Tucson, Arizona

Customer Reviews about Santa Cruz Veterinary Clinic

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  IF YOU CARE ABOUT YOUR PET, DO NOT THINK ABOUT EVEN MAKING A VISIT HERE. My dog came here for quote for dental cleaning. This one doctor came to see her in the room, literally was in the room from 4:01pm-4:03pm and said my dog's teeth aren't bad so the procedure should be quick. He gave me a quote for the dental cleaning $175 and pre-procedure blood work $85 and any necessary medication. He did not mention any teeth extraction. Today, I dropped my dog off in the morning. I was told that if anything out of blue happens, I would be receiving a call. I had my phone on me all day but I never received any calls. Around 3:30pm, I called to make sure all went well to find out THEY PULLED 10 TEETH OUT OF MY FOUR YEAR OLD DOG WITHOUT PERMISSION!!!! When I went to go pick her up, they had no evidence of "bad teeth". No picture, no x-ray. "They just looked bad" and they even had the guts to tell me "we didn't call you because most owners don't pick up their phone". PLEASE PLEASE PLEASE PLEASE TAKE MY ADVICE AND DO NOT GO TO THIS VET.
  March 12, 2017

  by Meg Morita
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  I will say that the office manager is rude and makes you feel like you are inconveniencing her. However, I am used to bad customer service in Tucson so I can easily overlook it for the price I pay. I have been taking my cat here for 12 years, and my mom has been taking her dogs here for the same amount of time. Growing up my mom never has taken her animals to the vet before, however after I was an adult with my own money I always went to the ABC clinic for shots but once I found this vet I have never went back. Once, I told my mom how affordable it was to actually take the animals to get seen yearly for their shots, my mom was hooked on this vet too. I have had my cats teeth cleaned, which required blood work because of her age and it was actually affordable (200 bucks, and that included the blood work and 2 teeth extracted), as well as her front claws removed (which was my parents demand if I wanted to keep her and live with them). I am bummed that the original vet retired as he was the best one there. I saw one vet who told me she wasn't that knowledgeable in cats, when I took my cat there to be seen for an issue (that kind of scared me), however she went and consulted with someone else and came back with a solution that worked. I just wish they could figure out why my cat is bulimic (however considering the number of help forms no vet has been able to solve the problem of cats always puking after a meal, so I wont hold that against them). Bottom line: if you can overlook a rude office staff that make you feel like you are inconveniencing them, and if you want an affordable vet service then this place is for you. Just know your pets will be treated kindly and that they will be well cared for, and it won't break your pocketbook. They are also part of the trap and release program of feral cats, so that is a plus.
  February 06, 2017

  by Kim Cullen

Opening hours Closed now

Today: 08:00 am — 05:30 pm

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About Santa Cruz Veterinary Clinic in Tucson