CVS Pharmacy at 4040 North Oracle Road in Tucson, Arizona

Customer Reviews about CVS Pharmacy

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  Steer clear of this drive up pharmacy. The pharmacy is more interested in putting your prescription back on shelf than selling it to you. Their policy is 8 days, return to shelf policy with existing prescriptions, and 6 days for new. Today was my 6th day, mid-day since they had my new RX filled. Earlier today they gave me a call, which I couldn't answer... which the voicemail simply said they had 2 completed for 6 days and to call them. (The second one was for an existing prescription). So I went there when I was finished with my errands to find out they put it back in stock. This is not the first time. Very frustrating. I told them not to fill it again, that I would be taking my business elsewhere. I received a text less than a half hour later that it was ready. I called to tell them I would not be picking it up. The Pharmacist answered. I reminded him that we had had a discussion the last time my Rx was returned to stock. He was to fill this new RX (which by the way was originally sent to them 7 weeks ago and they didn't automatically fill it when it came in from the doctor. It had just been prescribed the day they received it from the doctors so of course it was needed.... another story all together...I digress). It seems like he could have mentioned at that time that new RX get re-shelved after 6 days instead of 8. Pharmacist name is John. I also asked him to complete the transfer of my other prescriptions from another CVS. He said he couldn't do it, that I would have to go to that pharmacy to do it. So I went to the other pharmacy and the pharmacist there said John had lied and that he was just being lazy. Strike one on John. Then today Ion the phone with him, I was explaining the reasons I had moved my prescriptions to Walmart. He didn't apologise for the terrible service, which was totally warranted since he caused it. He just kept interrupting me to ask which drugs. I said "you don't care, do you?" And he interrupeted again. Finally I just hung up on him. There is other drive up pharmacys around. I'd avoid this one. Service is terrible. And from the Pharmacist directly, that's unexcusable.
  April 02, 2017

  by Powerpuff Girl
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  Overall, it's alright but there is one girl that works there that acts a bit snooty and always acts annoyed when asked a question. Not the friendliest place to go.
  December 14, 2016

  by A Customer

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